Removal of inspection lanes to claim toll exemption

We are writing to inform you of upcoming changes for Blue Badge & Disability Tax customers who have not already registered their vehicle as exempt at Tyne Tunnels.

From Friday 31st March 2023, those who receive toll exemption when travelling through the Tyne Tunnels, with a Blue Badge or tax exempt vehicle, MUST register their vehicle for an exemption account prior to travel.

These customers will not be able to pull into an inspection lane and show their Blue Badge to claim their exemption from this date.

This means that all Blue Badge exempt vehicles can drive straight through without stopping in their registered exempt vehicle, enjoying faster, smoother journeys.

What do I need to do?

We would be grateful if you could spread the word about this change by sharing this information to unregistered exemption customers with a Blue Badge.

Vehicles can be registered as exempt with a Blue Badge by filling out this form here.

If a Blue Badge holder does not have access to the internet to use this registration form, please direct them to our customer experience team who can arrange for a postal form to be sent.

One vehicle can be registered to one Blue Badge – this vehicle can be changed once per month in the account.

Leave a Reply

Your email address will not be published. Required fields are marked *